Refund and Returns Policy

📦 Return & Refund Policy – JJJ Indoor & Outdoor Décor

Last Updated: 2-16-2026

We want you to love your purchase. If something isn’t right, we’re here to help.

1. Return Eligibility

To qualify for a return:

• • Items must be unused and in original packaging
  • Return request must be made within [15] days of delivery with most suppliers. This policy is subject to change depending on product purchased and supplier terms.  
  • Proof of purchase is required

Non‑returnable items:

• • Clearance or final‑sale items
  • Custom or personalized products
  • Items damaged due to misuse

2. Return Process

1. 1. Contact us at jjjdecorllc@gmail.com with your order number
   2. We will provide return instructions
   3. Ship the item back using the provided address

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

3. Refunds

Refunds are issued to the original payment method once the item is received and inspected.
Please allow 5–10 business days for processing.

4. Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 24 hours with photos. We will replace or refund the item at no cost to you.

5. Cancellations

Orders may be canceled within 1 hour of purchase if they have not yet shipped.

For any questions about refunds or returns, contact us at jjjdecorllc@gmail.com.